Do you plan to order your cognac online
? Here is all the information you need about countries and delivery conditions, prices, our carrier, but also our packaging and the protection of your precious bottles. One thing is certain: your package is in good hands!
FAST AND SAFE
FROM MONDAY TO FRIDAY
Preparation and shipping on the same day for orders placed before 15pm
SATURDAY AND SUNDAY
Preparation on Monday and shipping on the same day
Please note that our Atelier will be closed from December 22 to January 2 included. Therefore, bottles with engraving ordered after December 22 will be shipped on January 3.
Our logistics department will be on holiday from December 28 to January 2 included. Orders placed after December 27 will therefore be shipped on January 3.
In busy periods, such as sales periods, private sales and at the end of the year, preparation may take 24-48 hours longer.
PROTECTING YOUR BOTTLES
A DISCREET AND SECURE PACKAGING
Our logistics team takes special takes special care over the packaging of your purchases.
All our bottles are secured in ergonomic and recyclable packaging which provides optimal protection during transport.
DELIVERY WITH LA POSTE SO COLISSIMO
RELIABLE AND FLEXIBLE
IF NO ONE AT HOME
A missed-delivery card is left with an option to reschedule a second delivery. If this option is not chosen, the package will be available for collection form the post office for 5-10 working days.
INTERNATIONAL DELIVERY FROM €13
DELIVERY IN FRANCE FROM €8
Our shipping rates vary depending on the destination of your order.
IN THE EU COUNTRIES
The prices displayed on our website www.camus.fr
include the VAT rates of the country of destination. We are collecting VAT on sales within the EU, through the One-Stop Shop process, so shipping destination VAT rates apply automatically.
IN THE NON-EU COUNTRIES
Orders are exempted of EU VAT. Final price and shipping rate will be automatically calculated at checkout.
In some rare circumstances, Your order may be subject to local taxes and duties upon arrival in your country, which are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you will need to contact your local customs office if you require further information.
NOTE FOR THE UNITED-KINGDOM
Orders over €160 excluding VAT (£135) shipped to the UK are exempt from EU VAT and are DDP compliant. Meaning duties and import taxes are automatically collected at checkout, so you should not have to pay any additional costs when you receive your parcel (Delivered Duty Paid). All this info is officially detailed on the DDP waybill and justify you should not be charged additional alcohol duties.
Disclaimer: if you have further questions about whether tax legislation applies to you, then you should contact local tax authorities or a tax professional. It is the responsibility of the client to get in touch with customs to resolve the clearance issue, and/or cover any fees, duties, or taxes should they occur.
Shipping spirits across borders is a complicated process, and in some rare circumstances can be subject to additional delivery time and/or fees for customs and import taxes. We use the latest technology to monitor every parcel, and will contact you and/or the postal service should a delivery require special attention. We use the latest technology to monitor every parcel, and will contact you and/or the postal service should a delivery require special attention.
Thank you for your understanding.